Frequently Asked Questions
The questions we are asked most often about display and menu systems, order flow and how we work.
Do I need special hardware for a digital menu board?
No. A television that can reach the internet and run a browser is enough. You open the address we provide in the TV's browser, and the menu runs in a continuous loop from that moment on.
How quickly does a price or product change reach the screen?
Within seconds. You make the change from your phone in the panel and the screens refresh themselves — no need to touch the television or restart the device.
What shows on the screen if the internet drops?
The screen keeps displaying the last published menu. Once the connection returns it pulls the current content by itself, so you are never left with a blank or broken screen.
Does the guest need to install an app for the QR menu?
No. Scanning the code opens the menu straight in the browser, exactly like following a link. No installation, no sign-up, no app store.
How does an order placed at the table reach the kitchen?
The order arrives in the kitchen instantly and prints automatically as a receipt on the connected thermal printer. When it is ready the guest gets an audio notification and can follow the status through preparing, ready and delivered.
Do you design the menu itself?
Either way works. You can go live in minutes with the ready-made templates, or our team designs the menu around your brand. The Crystal, Bonita and Hira Markt screens in our work were produced this way.
Can I get reports on orders and sales?
Yes. Daily, weekly and monthly reports show best sellers, busy hours and the average basket on a single screen.
Can I commission only a website, or only the display system?
Yes. Websites, mobile apps, display and menu systems and social media management are all available separately. Delivered together, the content and brand voice stay consistent across every channel.
Which languages do you work in?
We set menu and ordering interfaces up multilingually; because a number of the businesses we look after are based in Germany, we also produce screen content in German. Our field app Planix supports Turkish, German, English, Arabic, French and Dutch.